We offer shipping worldwide, excluding minor territories. North American orders will ship by land, worldwide by air.

North American orders typically arrive within 1 week while international orders may take up to 4 weeks depending on shipping time and local duties.

Contact our support team using the customer support links below and we'll help you to resolve the issue or provide you with a return address.

The only cost required for a return is the return shipping. Upon receiving the goods at our fulfillment center a full refund is issued including original shipping charges.

Simply lather the Zukas with soap and water, rinse, and then treat with an approve disinfectant according to the manufacturer instructions. Zukas are very chemically resistant so powerful disinfectants like Barbicide will not hurt them.